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Receptionist - Certificate (Major Code - RCP)

The Receptionist Certificate teaches students basic business mathematics and communication skills, and it prepares them to perform entry-level tasks involving customer service, word processing, and document preparation.

Gainful Employment

Learning Outcomes

Students who successfully complete this program will be able to do the following:

  • Produce documents in Word, Excel, and PowerPoint with clarity and accuracy.
  • Demonstrate an understanding of mathematical concepts and apply them to solve business problems.
  • Demonstrate the skills needed to perform receptionist tasks involving customer service, word processing, and document preparation.
  • Apply basic business mathematics and communication skills to a professional work environment.

Degree Map

CORE CURRICULUM 18-19 CREDITS

BUS 104Business Math*

3
OR
BUS 146Introduction to Accounting*

3
 
BUS 106Administrative Assistant Skills I

4
BUS 160Essential Workplace Success Skills*

3
BUS 167Business Communications*

3
CIS 116Computer Essentials*

3
Elective

2-3

Elective: Field experience course or any CIS or BUS course not used in the certificate.

TOTAL CERTIFICATE REQUIREMENTS 18-19 CREDITS